Returns & Exchanges

At Poly & Bark, we want you to love your new furniture, which is why we offer a 30-day return policy to ensure your complete satisfaction. If a piece isn't the perfect fit for your home, our streamlined process makes returns and exchanges simple and transparent.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal within 30 days of delivery and enter your order number and zip code to start the process.

• 2.
  Prepare for Pickup

  Ensure the item is in its original condition and securely repacked in its original packaging to prevent damage during transit.

• 3.
  Schedule Collection

  Once your request is approved, our specialized furniture carriers will contact you to coordinate a convenient time for curbside pickup.

• 4.
  Receive Your Refund

  After our warehouse inspects the returned item, a refund will be issued to your original payment method, minus applicable return shipping fees.